Privacy

How I look after the information you share with me.

Last updated 13 November 2026

I’m Kristien Harris and I run Wonder Venture as a sole trader. When you get in touch, book a show, buy a ticket or join my newsletter, I’m responsible for the information you give me. Under UK data protection law (the UK GDPR and the Data Protection Act 2018) that makes me the “data controller”.

If you have a question about anything on this page, email hi@wonderventure.co.uk or call 07562 763 219.

What I collect and why

When you send an enquiry

The contact form asks for your name, email address, phone number, the occasion, the venue or location, the event date, a rough guest count and a message. I use these details to reply to you, check my availability and put together a quote. I rely on legitimate interests for this: you’ve asked me to get back to you.

When you book a show

If you go ahead, I keep the details I need to plan and deliver your event and to get paid: your contact details, the event details, what we’ve agreed, invoices and payment records. This is needed to carry out our contract and to meet my legal obligations for tax and accounting.

For children’s parties I may ask for the birthday child’s first name and age so I can make the show about them. I only collect this from the parent or guardian making the booking.

When you buy a ticket

Tickets for public shows are sold through Ticket Tailor. They collect your name, email address and the details of your order, and pass them to me so I can run the show, let you know about any changes and check you in on the night. This is needed to carry out the contract for your ticket.

If you sign up, I keep your email address (and your first name, if you give it) to send you news about shows and new products. I only do this with your consent. Every email has an unsubscribe link, and you can also ask me to remove you at any time.

I don’t add people to the newsletter just because they’ve made an enquiry or a booking.

Photos and videos at shows

I sometimes take photos or short videos at performances to share in my Journal and on social media. I’ll check with the host before doing this, and I won’t publish photos where children can be identified without a parent or guardian’s permission. If you appear in something I’ve published and want it removed, let me know and I’ll take it down.

Who helps me

I don’t sell your information or share it for anyone else’s marketing. I use a small number of trusted services to run the business, and they only handle your information to provide their service:

Netlify hosts this website and receives the contact form. Like most web hosts, it keeps short-term server logs, including IP addresses, to keep the site secure and working.
Ticket Tailor sells tickets for public shows and handles the checkout.
Stripe processes card payments, including ticket payments made through Ticket Tailor. Stripe also uses your payment information to prevent fraud, and is responsible for that under its own privacy policy. I never see or store your full card details.
Kit (formerly ConvertKit) stores newsletter subscriptions and sends the newsletter.
My email provider stores the emails we exchange.

If you pay by bank transfer or PayPal, your bank or PayPal will also process the payment details.

Some of these companies are based outside the UK, including in the United States. Where your information is transferred abroad, they protect it with safeguards recognised under UK law, such as the UK International Data Transfer Addendum or the UK–US data bridge.

My online shop is run on Square, which has its own privacy policy, linked from the shop. Links to YouTube, Google Maps and social media take you to sites with their own policies too.

How I keep it safe

Booking records are kept in my own booking software on my own devices, which are password-protected and kept up to date. Only I have access. I only share details with another performer or venue when they need them to deliver your event, and I’ll tell you if that’s the case.

How long I keep it

Enquiries that don’t turn into a booking: up to two years, in case you get back in touch, then deleted.
Bookings, invoices and payment records: six years after the end of the tax year they relate to, as HMRC requires.
Ticket orders: for as long as I need them for my accounts, as above.
Newsletter subscriptions: until you unsubscribe.

Cookies and tracking

This website doesn’t use analytics or advertising trackers, and I don’t set any cookies of my own.

A few features load content from other services, which may set their own cookies or store small amounts of information in your browser:

the Ticket Tailor ticket listing and checkout, and Stripe when you pay
the Kit newsletter sign-up form, which remembers whether you’ve already seen it
YouTube videos embedded in some pages

These are needed for those features to work.

Your rights

You have the right to:

ask for a copy of the information I hold about you
ask me to correct anything that’s wrong
ask me to delete your information, where I don’t need to keep it by law
object to, or ask me to limit, how I use it
withdraw your consent, for example by unsubscribing from the newsletter
ask for your information in a format you can take elsewhere

Email hi@wonderventure.co.uk and I’ll reply within one month. It’s free.

If you’re unhappy with how I’ve handled your information, please tell me first so I can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.